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Thursday, September 24, 2026
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LiHo customer stealthily swipes smartphone accidentally left at payment counter by previous customer

A woman has been caught on CCTV cameras stealthily swiping a previous customer’s smartphone at the payment counter of a LiHo outlet at Bugis Junction.

The customer who lost her smartphone, Denise Neo, has taken to Facebook to share her plight and appeal for more information about the culprit.

Neo wrote on the social networking site last Sunday that she was at the LiHo outlet and had left her phone on the payment counter. When she remembered her phone just about two minutes later, she was devastated to find that her phone – along with the items in her phone casing: her banking cards, ez link card, and IC – was missing:

“Hi everyone, today is an extremely sad day as my OPPO R7s (Rose Gold) phone (in a black phone casing wallet) got stolen at Bugis Junction X Bugis+LiHO Singapore and will be uncontactable for a long while. As most of you know that Hp now plays a huge part in everyone’s life, so is mine. Inside contains my IC, debit cards (which I have already called the bank to terminate), ezlink card and many more.
“Many asked, how did I lose my phone? Well.. I was ordering my drink at 1715hrs with my bf & girl friend, while making payment I placed my hp on the counter and forgotten about it and only realize it after 2-3mins. (Anna) – Liho manager took a while to look through the CCTV footage on her hp and they manage to find the culprit shown in the photo. Thank you, Anna, so much for the assistance and trouble to look through the footage!
“This lady was queuing behind me and took my hp instead of returning it to me when I was just right there. Talk about integrity. If anyone knows her please let me know. Help share pls! Phone last located at Bukit Panjang area – Chestnut Ave.”

CCTV footage shows the culprit swiping the smartphone by putting her wallet on top of it then grabbing the phone along with her wallet:

https://www.facebook.com/flaming.michiyo/posts/10155885916475984

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